it’s Great when the smartphone is not and recalls his failures. But not always – complicated technical devices have the ability to break down. Smartphones are also included in this group and fail quite often.
Faced with a problem, the user brings the damaged device to the service center, where after the diagnosis and determine the cause of failure, offer a repair or exchange of the faulty device with a new or refurbished unit. Usually about a refund is out of question, although there is a visible manufacturing defects and the user was completely disappointed in my purchase. To achieve a return of funds is extremely difficult – producers impose a strict taboo on such an approach to relations with customers.
LG has announced that it will return all the users of the money spent on the purchase of Nexus 5X. But we are not talking about all the devices that people bring in service centres. If your smartphone has a fault that is easy to eliminate the forces of the engineers, it would be done.
This offer is only for those devices that suddenly begin to “fail”, which is manifested in the incessant reboots. The South Korean manufacturer acknowledged the problem and does not want to do in this situation of extreme users. Besides, supported by the authority of the manufacturer, which many fans of LG products consider indisputable.
This approach is a surprise to many – instead of repairing the problematic Nexus 5X Koreans return the money! But there’s a logical explanation. Most likely, LG is simply no longer available components for replacement.
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