According to the owners of Nexus 6P forums Reddit, as well as social networks, their top-end smartphone is subject to self-destruction – a glass panel covering the camera lens is covered with cracks on its own. Several members attached fotopodverzhdenie his words.
If you look carefully, on a protective surface no visible physical damage, whether it be chipped, scratches on the metal at the junction with the glass, or other evidence that users are to blame for what happened. Moreover, one of the readers of Android Police said that the protective glass on the screen of his Nexus 6P snapped after air travel. Google in its appeal said, but she did not address the issue, and recommended to apply to Huawei.
Of course, it is possible that all these things are just coincidence, and caused by the user – for example, they hit gadget when he was in his pocket – but several identical complaints still forced to think that the problem is still engineering. Yes, and all the victims have assured that the smartphone was just lying in the moment when the glass burst. Perhaps the problem lies in a metal case, which is much more actively expands and contracts with the changes in temperature than the same plastic. Although Huawei has the experience of producing metal devices, so engineers had to take this into account.
If the problem is still associated with an engineering miscalculation, the replacement of glass falls under the warranty. But a big question remains the point, as users will argue that the glass is covered with cracks in itself, and not because of the careless owner, who simply dropped the gadget or break it inadvertently.
The problem has not yet become a mass phenomenon, it is individual treatment. We can assume that they are just out of luck if in the near future will not increase the number of victims. If similar complaints will be received and then, Google and Huawei will have to take serious steps, because Nexus 6P is not only a reference Android-smartphone and the “face” of the mobile operating system the search giant, but a through ticket to the consumer market of the USA for the Chinese manufacturer that all still of great interest to any technology company.
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